Shipping Policy U.S.
Ground Shipping: Orders received by 2:30 PT (Pacific Time) process in 0 to 2 business days. Delivery in 0 to 10 business days after processing
Shipping Policy International:
Orders received by 2:30 PT (Pacific Time) process in 0 to 2 business days. Delivery in 3 to 7 business days after processing.
In the event of undeliverable packages, the purchaser is responsible for the shipping costs to and from the delivery address, and will receive an online credit for the returned goods.
How Sales Tax is Calculated
Sales Tax will be charged to orders which have a Washington address. Sales tax will be added to these orders at the time of checkout.
*Excluding weather delays and other delays not in Contrails control. Business Day is Monday through Friday 8am to 4pm Pacific Time.