Privacy Policy
We respect your privacy. We will never give away, sell, or rent your personal information.
In order to process your order, we collect the following: name, shipping/billing address, email address, phone number, credit/debit card information.
This Privacy Policy governs the manner in which Contrail collects, uses, maintains and discloses information collected from users (each, a "User") of the contrailbags.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Contrail.
Personal identification information
Contrail may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Site, register on the Site, responds to a survey, subscribes to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously.
Contrail will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Client records are regarded as confidential and therefore will not be divulged to any third party unless legally required to do so by law or per the terms of the Privacy Policy. Contrail will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail.
Non-personal identification information
Contrail may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to the Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
The Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Contrail collects and uses Users personal information for the following purposes:
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To respond to a User support request
Your information helps us to more effectively respond to your customer requests and support needs. -
To send periodic emails to subscribers
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. -
To respond to a Request for a Quote
Your information is forwarded to an authorized dealer upon your request so that they may provide you with the requested price quote.
How we protect your information
Contrail adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Changes to this privacy policy
Contrail has the discretion to update this Privacy Policy at any time. Contrail encourages Users to frequently check this page for any changes to stay informed about the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this Privacy Policy and Terms of Use. If you do not agree to this Privacy Policy or Terms of Use, please do not use the Site. Your continued use of the Site following the posting of changes to this Privacy Policy and Terms of Use will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Contrail
25 Newport Key
Bellevue, WA 98006