We respect your privacy. We will never give away, sell, or rent your personal information.
In order to process your order, we collect the following: name, shipping/billing address, email address, phone number, credit/debit card information.
Personal identification information
Contrail may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Site, register on the Site, responds to a survey, subscribes to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously.
Contrail will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
Contrail may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to the Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Contrail collects and uses Users personal information for the following purposes:
To respond to a User support request
Your information helps us to more effectively respond to your customer requests and support needs.
To send periodic emails to subscribers
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
To respond to a Request for a Quote
Your information is forwarded to an authorized dealer upon your request so that they may provide you with the requested price quote.
How we protect your information
Contrail adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Your acceptance of these terms
25 Newport Key
Bellevue, WA 98006